Support Documents
* FTP access is included with all web hosting accounts
  • For PC Users (WSFTP)

    The account information which we emailed you contained the following information which is needed for FTP access to your account:

    Login
    Password
    FTP Server

  • Step 1: Downloading WSFTP

a) To download this program, please go to : http://www.ipswitch.com/downloads/index.html

  • Step 2: Installing WSFTP

a) After downloading the file, locate the file on your hard drive and double click on it to begin installation.

b) Select Next to the first box.

c) Click Next to proceed with the installation.

d) Enter your email address and any appropriate information that are requested and proceed with the installation.

e) Double Click on the new, WSFTP icon on your desktop.

  • Step 3: Configuring WSFTP

Please note that there are a number of older and current versions of WSFTP floating around. As a result, some of the instructions provided here cannot possibly reflect all the versions, which have been released in the past 5 years. The only small difference you may encounter is where some of the options can be found (depending on the client version you're using). In any event, everything is pretty well much the same.

1. Open your WSFTP client
2. The dialog box "WS_FTP" Sites should display. If not, click the "Connect" button.
3. Select "New"

You should see this dialog box:

You'll be guided through these options:

1. New Site/Folder: Choose a name for this account

2. Host Name or IP address: www.yourdomain.com

3. User ID: Main system login
4. User Password: Main System Password
5. Select "Save Password"

6. Select "Finish"

Done! Your can now FTP into your site

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