FAQs
Frequently Asked Questions
Our Supported Services:

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Answers:
  • What type of desktop computer does your server platform support?
    The type of desktop computer you are using does not matter at all. You can use a PC or Mac, running Windows, NT, Unix or MacOS platform.

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  • Will I be provided with my own CGI-BIN?
    Yes, you will be provided with yuour own CGI-BIN and can upload CGI scripts using our file manager or through FTP.

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  • Do you support Dreamweaver?
    Yes. Dreamweaver uploads and synchronizes web files using FTP functionality, therefore it is supported on our servers.

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  • Do you offer MS FrontPage extensions?
    Yes. We do offer Microsoft FrontPage 98/2000/2002 extensions. In order for the FrontPage components (contact form, hits counter and etc.) to work, your web site must be uploaded using the FrontPage program publish feature or the component(s) will not work.

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  • Can FrontPage and Dreamweaver be used at the same time?
    This is not recommended as FrontPage requires the extensions that are updated when the site is updated whereas Dreamweaver uses code contained in the html of the file. FrontPage is a great program but it can rewrite your code at its own discretion which will cause problems. Changes made in FrontPage will not be applicable in Dreamweaver.

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  • Will I be able to remove my FrontPage Extensions using FTP or Dreamweaver?
    They won't do any harm if they remain there, but you can remove them if you wish. However, if you decide to switch to FrontPage in the future, you will need to contact us to reinstall the extensions.

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  • Is SSL (secure) hosting being offered?
    Unlike many other hosting services, we do not currently provide SSL hosting, it is unnecessary for E-Commerce site owners to purchase their own SSL site as most payment gateway providers will provide their customers with secure SSL payment facilities. It would cost you hundreds of dollars a year to purchase your own SSL site.

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  • Is secure transactions being supported?
    Secure transactions are supported if your payment gateway company hosts your secure transaction pages.

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  • Is SSI being offered?
    Yes, SSI or "server side includes" will be offered. Your SSI pages must be named with the .shtml extension in order for you to use SSI.

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  • What is the supported PHP version?
    It is PHP version 4.4.4. If you require other versions of PHP, please contact us at support@bananic.com.

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  • What type of client-side languages do you support? What about server-side Java?
    Our service supports all client-side languages, including Java Applets and JavaScripts. Currently, we don't offer server side Java, because of the lack of stable and efficient Java engine for the Linux operating system. We may consider this in the future if current engines improve.

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  • Do you support Cold Fusion, Microsoft SQL Server, Microsoft Access, Microsoft Visual Interdev, VBScript, IIS, or Active Server Pages (ASP)?
    Due to technological limitations, these technologies are restricted to Windows platforms only, and are not supported by our servers, as we currently provide a Unix-only hosting solution. We do however support many popular alternatives to the above such as MySQL, PHP, Perl and many others.

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  • Do you provide a dedicated IP address for each hosting account?
    Due to the world shortage of IP addresses, we do not provide a dedicated IP for each account (Almost all web hosting providers do not provide a dedicated IP nowadays). We will provide you a temporary URL as a substitute where you may use it to access your website if your domain name is not available. However, if you wish to have a dedicated IP for your web site, it will cost you $36 per year per IP.

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  • What type of multimedia files do you support?
    There is no file type restrictions applied on our hosting plans. We support all types of multimedia files.

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  • Do you support Audio and Video Streaming?
    Yes.

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  • Can I have my own customized error 404 and error 500 pages?
    Yes. You will need to place the custom error pages on your website as "/error404.html" and "/error500.html"

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